To our customers,
DHS Equipment is fully operational and has been on the front lines of COVID-19 to serve our essential customers since the pandemic began. We sincerely appreciate the sacrifice and strength of our essential customers who have been working tirelessly since COVID-19 swept through the United States.
Currently DHS Equipment is shipping from our Florida warehouse with standard turn-around times.
However, USPS, FedEx, and UPS have issued statements alerting customers that COVID-19 has impacted some services and that delivery times may be delayed.
Suppliers have also been experiencing disruptions with the supply chain so expect some out of stock items and longer lead times on parts that need to be ordered prior to shipping.
Tentative Shipping Window per Warehouse:
- DHS Equipment's Florida warehouse: Usually within 1 business day
- Bomag: 3-4 business days before shipping
- Diamond Products (Core Bore, Core Cut, FastCut): 1-2 business days before shipping
- Genie: 4-5 business days before shipping
- Husqvarna: 4-5 business days before shipping (due to COVID)
- MBW: 3-4 business days before shipping. MBW requires a $12.00 drop-ship fee. Please understand that this is not our policy
- Multiquip: 2-5 business days before shipping (UPS is not picking up every day at Multiquip due to COVID)
- Stens: Usually within 1 business day
- Wacker Neuson: Usually within 1 business day
If expedited shipping is required, please phone-in your order. If you have any questions about how COVID will affect the delivery of your order, please feel free to contact our parts team.