The Genie 38011GT is a genuine OEM Side Pad Shim built for a wide range of Genie vertical mast lifts, push-around personnel lifts, and scissor lifts, including GR-series Runabout lifts, AWP and IWP Super Series units, QS-series stock pickers, DPL-25S, DPL-30S, and DPL-35S personnel lifts, and the GS-3384 scissor lift. As a genuine OEM part, it is manufactured to the same standards as the original component it replaces, ensuring correct dimensional fit within the mast assembly. Cross-reference part number 38011GT against your machine's parts manual to confirm it is the right shim for your specific unit before ordering.
Key Features
- Genuine OEM Dimensional Accuracy — Manufactured to the exact thickness and profile of the original shim, ensuring correct side pad clearance without improvised spacers or field modifications.
- Direct Drop-In Fit — Designed to install in the same position as the original, with no reworking of the mast structure or pad hardware required.
- Broad Genie Compatibility — Fits GR-series Runabout lifts, AWP and IWP Super Series, QS stock pickers, DPL personnel lifts, and the GS-3384 across multiple Genie equipment families.
- Mast Stability — A correctly fitted shim maintains proper side pad contact and alignment within the mast channel; a worn or missing shim allows play that causes uneven wear and unstable mast travel.
- Operational Safety — On vertical mast lifts, mast alignment is a functional safety consideration. Using the correct OEM shim helps keep the mast guided and the platform movement controlled.
A side pad shim is a precision spacer that sets the correct clearance between the mast's side pads and the mast channel or guide rails. By controlling this gap, the shim keeps the mast sections running smoothly and prevents excessive lateral movement during raising and lowering. When a shim wears down or is missing, the side pads lose their correct seating, which can lead to uneven pad wear, increased play in the mast, and rough or erratic mast travel. Replacing a worn shim with the correct OEM part restores proper mast alignment and helps the lift perform as intended.
Part Details
| Part Number | 38011GT |
|---|---|
| Brand | Genie |
| Part Type | Genuine OEM |
| Description | Side Pad Shim |
Compatibility & Fitment
| Name | Models |
|---|---|
| AWP Super | AWP Super |
| AWP Super Series | AWP Super Series |
| CWP Super Series | CWP Super Series |
| DPL-25S | DPL-25S |
| DPL-30S | DPL-30S |
| DPL-35S | DPL-35S |
| GR-12 | GR-12 |
| GR-15 | GR-15 |
| GR-20 | GR-20 |
| GS-3384 | GS-3384 |
| IWP Super Series | IWP Super Series |
| QS-12R | QS-12R |
| QS-12W | QS-12W |
| QS-15R | QS-15R |
| QS-15W | QS-15W |
Verify Before You Order
Fitment is machine-number and revision-specific; always confirm your model and serial number against the fitment list.
Why Buy From DHS Equipment
Every part is verified against the manufacturer's part number before it ships, so what you order is what arrives. We carry parts from leading OEM brands and our own DHS Quality Parts line of professional aftermarket components. Need help finding the right part? Our team is available to confirm compatibility whenever you need it. Orders are processed fast to keep your jobs on track. We don't just sell parts. We keep you jobsite ready.
Questions? Contact our team at [email protected] or 866-611-9369 — DHS Equipment is here to help you maintain peak performance.
